POLICIES
Registering for a class:
• If a registered session has begun you may register at a pro-rated fee, space provided. Register in person before or after classes or by phone.
• HST applies to all advertised class prices.
• Class schedule & instructors subject to change without notice. Check the website for updates • Class participation subject to space availability.
Missing a class:
• If you miss a registered class, you may make-up that space in another class if space permits. Regular students, pass holders and drop-in students have priority.
• Make-up confirmation will be given only in studio 2 minutes before class starts. Please come to your make-up class ready to go with your gear if space permits.
• Make-up classes are limited to TWO the SAME LEVEL within the same registered term.
• We do not give refunds for missed classes.
Cancelling your registration:
• If you have a serious medical condition with a doctors note, we will offer you a credit. Credits are valid for 6 months after notifying OSY.
• If a credit is requested, it is the student’s responsibility to notify the studio at the time of injury or illness. A physicians statement of injury or illness is required.
• Credits issued at the discretion of Open Space Yoga. • We do not backdate credits.
• A $10 administration fee will be charged for processing
credits.
• We do not offer refunds.
Pass Holder Policies
• Passes can be used for all yoga and pilates classes except Beginner 101 Yoga or Belly Dancing
• 10-Class Punch-Passes valid for 4 months after purchase. Time extensions require a Doctors note, (see above.)
• Passes must be activated 1 month from purchase date.
• Passes are non-transferable, non-refundable.
STUDIO ETIQUETTE
Punctuality: Please arrive at class 5 minutes early. As part
of our yoga practice we remove distractions by locking
the front door when class begins.
Materials: Bring your own yoga mat. If you don’t have one, we have mats you can purchase.
Shoes: Remove your shoes before entering studio space.
Cell phones: Cell phones/pagers must be silent during class.
Perfume: OSY is a perfume-free studio. Many people are allergic and the scent intensifies with heat.
Tidiness: Please put OSY props back tidily in the shelves after use.
Illness: If you are sick (cold, flu or anything contagious), please do not attend. See policy on missed classes.
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